Keep checking our catalogue/site for additional products and offers which will be coming soon. All our DVD's are Region 2 or Region 0 unless otherwise specified. Under normal circumstances, Region 0 discs should play on a Region 2 capable machine.
In line with recent adjustments to our website, our shipping charges have now been lowered to £1.00 for all orders under £20 and FREE for all orders over £20 for UK destinations only. Shipping costs to Europe vary between £8.00 and £10.00 per order. Please check our shipping rates before ordering as they are subject to change without notice.
Our standard terms of business do not affect your statutory rights under UK law.
|About Us FirstPlay Software are trying to bring a new and fresh look to buying software. If you have any suggestions or comments please email us at firstname.lastname@example.org|
|Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.|
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa, Mastercard, Switch, Delta, Eurocard, JCB and Visa affiliated debit cards. Backordered items are not charged until they are shipped. Pre-Order items are charged for straight away and dispatched upon product release. You may send your credit card information over the Internet only at present. Our standard terms of business do not affect your statutory rights under UK law.
Some of our products require you to select a variable in the shopping carts' "optional product information" field (eg item colour). If this field is not completed, the relevant variable will be selected at FirstPlay Softwares' discretion.The images used on our website sometimes differ slightly from products dispatched.
|Shipping And Handling We charge £1.00 first class postage for all orders within the UK, under £20 and between £8 and £10 for all European orders.|
|Delivery Schedule We deliver your order right away. We will normally send your order to you in 5 business days . International orders and orders for import software are generally received in under 10 days.|
|Pre Orders Pre orders cannot be cancelled if the said cancellation is required to be executed in the 7 clear days before the stated release date for the product. FirstPlay Software cannot accept responsibility for alteratiions to the stated release dates when this is wholly or partially out of our control. In the event of a release date alteration, you will be contacted to confirm how you wish to proceed with your order. The only products that fall under the scope of "Pre-Orders" are those clearly labelled as such and are charged for straight away and dispatched upon product release. FirstPlay Software reserves the right to adjust any pre order price as it sees fit after the offer has been made, any subsequent price adjustments will not affect customers whose pre orders have already been registered with us via full payment for the relevant product.|
|Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.|
|Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.|
|Guarantee We aim to guarantee your satisfaction. If you have any problems with our products, please do not hesitate to contact us by email ([email protected]) phone/fax (0181 699 4921) or by post (FirstPlay Software PO Box 28132 London SE6 4WN). Always remember to contact us to seek authorisation before returning any goods. All returned goods must reach us in the condition in which they were sent. Returns for monetary reimbursement are only accepted for faulty or misdelivered goods. Products which are incompatible with your equipment can only be exchanged and will be subject to a 25% restocking charge. Any goods returned to us should be adequately insured by the sender, FirstPlay Software accepts no responsibility for goods lost in transit. All goods will remain the property of FirstPlay Software until paid for in full. These terms and conditions are subject to change without notice or warning. Our standard terms of business do not affect your statutory rights under UK law.
|Reaching Us If you need to reach us, please email us on email@example.com,alternatively, you can call on 0181 699 4921 (International +44 181 699 4921) or fax us on 0181 699 4921 or write to us at.....|
FirstPlay Software, PO Box 28132, London SE6 4WN